Conditions

These General Terms and Conditions of TechLux GmbH as the seller and you as the customer apply to all orders in the online shop (www.klixx.swiss) as well as to those purchases for which TechLux GmbH declares these General Terms and Conditions to be applicable. 

scope

The General Terms and Conditions apply to all services provided by TechLux GmbH in the online shop (www.klixx.swiss) and become valid when a contract is concluded. The deliveries, services and offers from TechLux GmbH are carried out exclusively on the basis of these General Terms and Conditions, even if they are not expressly agreed again. By sending an order to TechLux GmbH, you confirm that you have read these terms and conditions and expressly agree to them.

Conclusion of a contract

All information about goods and prices within the ordering process is subject to change and non-binding. Orders are binding for customers. Accordingly, orders cannot be changed or canceled. For orders, customers receive a non-binding confirmation from the seller. The contract with the seller only comes into effect upon notification of shipping. By placing your order, you confirm that you are clear about the scope and content of your order. Questions in this context can therefore be clarified with us in advance.

Delivery

The goods are generally delivered via post. The delivery time in Switzerland is usually 1 to 5 working days, unless otherwise stated for the respective product. This information is without guarantee. For deliveries abroad, the delivery time depends on the location of the recipient. In the EU we send our shipments DDP which means there are no additional fees/customs costs for the customer. For other shipping locations abroad, additional taxes and customs duties may apply at the border, which are generally borne by the customer.

If the sender does not provide the address correctly or an address where the post office cannot locate the person, then the return shipping costs charged by the post office must be borne by the purchaser.

If an item in the range is exceptionally not available, we will inform you as soon as possible via email. In principle, TechLux GmbH reserves the right to make a partial delivery if this appears to be helpful for the efficient processing of the overall delivery. Of course, in such cases no additional shipping costs will be charged for subsequent delivery. In addition, TechLux GmbH reserves the right to demand an advance payment of 100% for deliveries abroad.

Prices

All prices on www.klixx.swiss include the VAT required by law in Switzerland (currently 7.7%) and include shipping costs. TechLux GmbH expressly has the right to adjust the prices stated online at any time without notice and without further explanation. The time of ordering on the website applies to the calculation of prices.

Shipping

We ship our product to you free of charge within Switzerland and Liechtenstein.

Payment terms

The following payment options are available to you:

Purchase on account (we reserve the right to carry out a credit check), Paypal, Twint & credit card (via Stripe). We also reserve the right to offer advance payment via bank transfer.

If you pay in advance by bank transfer, the payment deadline is usually 7 days. If payment is not received within this period, TechLux GmbH reserves the right to cancel the order and release the goods for sale again. Any transfer fees are to be borne by you.

When purchasing on account, the invoiced amount must be paid to the account specified on the invoice no later than the due date specified on the invoice form (usually 14 days).

If you do not meet your payment obligation, you will be in default at the end of the payment deadline set for you without further reminder and will have to pay default interest of 8%. TechLux GmbH is entitled to charge a reminder fee of up to CHF 20.00 per payment reminder as well as other fees, in particular the costs of any debt collection procedures.

TechLux GmbH also reserves the right to subsequently demand advance payment despite ordering on account.

The customer agrees that TechLux GmbH will allow the third parties called in to check the customer's creditworthiness and to collect the purchase price (in particular the credit reporting agency CRIF AG, Zurich, or a company affiliated with it) to have access to his or her personal data arising from the business relationship at any time Data including all payment experiences from the ordering process are granted. The customer is entitled to revoke his above consent in writing at any time. The data about a data subject transmitted by the customer as part of an inquiry is stored in the CRIF database for the operation of the credit reporting agency and to ensure data accuracy.

retention of title; On Bill; Right of retention

(1) For consumers, we reserve ownership of the purchased item until the invoice amount has been paid in full. If you are an entrepreneur in the exercise of your commercial or independent professional activity, a legal entity under public law or a special fund under public law, we reserve ownership of the purchased item until all outstanding claims from the business relationship with the customer have been settled. The corresponding security rights are transferable to third parties.

(2) You only have the right to offset if your counterclaims have been legally established or are undisputed or recognized by us. In addition, you only have a right of retention if and to the extent that your counterclaim is based on the same contractual relationship.

(3) If the customer is in default with any payment obligations to us, all existing claims become due immediately.

Guarantee and warranty

The guarantee for goods corresponds to generally accepted standards and is 12 months, unless a longer or shorter guarantee period is expressly stated on the goods delivered. Damaged goods must be reported in writing to the company address within 10 days of delivery or after the damage occurs, otherwise the warranty claim will be void. The guarantee claim applies from the delivery date. It expires if used improperly or due to natural wear and tear. TechLux GmbH reserves the right to make individual decisions in the event of a warranty.

Care/Handling

TechLux GmbH assumes no liability for the customer's misconduct in the care and/or handling of the delivered items.

data protection

TechLux GmbH undertakes to process your customer data carefully and to observe the provisions of the relevant data protection legislation. In particular, no data will be passed on to third parties. However, no liability can be assumed for the security of data transmitted on the Internet.

marketing

TechLux GmbH reserves the right to reuse the email address and telephone number provided when ordering for its own marketing purposes (newsletter & more). You can be excluded from this by sending a personal email to info@klixx.swiss.

Vouchers

Personal vouchers that have only been created for a specific person or for a specific group may not be passed on and may only be redeemed by authorized persons at TechLux GmbH. TechLux GmbH reserves the right to cancel any unauthorized orders without comment. Only one discount code may be used per order.

Costs in the event of late payment

Processing fee (at the earliest from day 70 after the invoice date, if handed over to a debt collection service provider) depending on the amount of the claim in CHF 37 (up to 19); 58 (to 59); 145 (up to 399); 225 (up to 999); 285 (up to 1,999); 385 (up to 2,999); 575 (up to 4,999); 685 (up to 6,999); 825 (up to 9,999); 1,375 (up to 19,999); 2,600 (up to 49,999); 6% of the claim (from 50,000).

General liability

It should hereby be expressly pointed out that no liability claims can be asserted against TechLux GmbH for indirect damage or consequential damage to the customer, unless there is damage caused intentionally or through gross negligence by TechLux GmbH. In particular, damage from accidents, etc. that occurs as a result of handling our product is your own responsibility.

Change of terms and conditions

TechLux GmbH expressly reserves the right to unilaterally change these General Terms and Conditions at any time without prior notice.

Applicable Law/Jurisdiction

In any case, the relationships between you and TechLux GmbH are subject to Swiss law in accordance with the provisions of the Swiss Code of Obligations (CO) and the Swiss Civil Code (ZGB). The place of jurisdiction is Switzerland. The application of the provisions of the Vienna Sales Convention (“United Nations Convention on Contracts for the International Sale of Goods”) is expressly excluded.